Here's something most roofing companies don't want you to know: the salesperson who sold you the job may have nothing to do with the crew that shows up at your house. The Subcontractor Problem A large percentage of roofing contractors in West Michigan and across the country use subcontracted labor. They win the bid, then farm the work out to a rotating pool of third party crews. This creates several serious problems: 1. No Accountability — If something goes wrong, your contractor may blame the subcontractor. Good luck getting anyone to take responsibility. 2. Warranty Risk — Some manufacturer warranties require installation by the company's own trained employees. Subcontractor work can void your warranty without you knowing it. 3. Safety and Insurance — Are those workers on your roof actually covered by the contractor's insurance? If a subcontractor gets hurt on your property, you could face liability. 4. Quality Control — The contractor can't ensure consistent quality if different crews show up on every job. 5. Strangers on Your Property — You didn't vet these workers. You don't know who they are or if they've been background checked. Questions to Ask Before You Hire 'Are the workers who will be on my roof your employees?' (Not subcontractors) 'Can I see proof of workers' compensation and liability insurance?' 'Who specifically will be managing my project?' The Grandville Difference Grandville Roofing & Exteriors uses only our own trained, employee crew — never subcontractors. Every person on your roof is vetted, insured, and accountable to us. That's the employee owned difference.